We arranged to meet at a café near her office the next day. I arrived early, nerves twisting my stomach into knots. The café was bustling, the aroma of coffee blending with chatter from other patrons. I chose a corner table, trying to calm my racing thoughts.
Sarah arrived shortly after, a file in hand and a reassuring smile on her face. « I’ve been going over the documents, » she said, sliding the file across to me. « There’s a clause here that might give us some leverage. »
I scanned the paper she pointed to, my heart leaping at the possibility. « It says here that any changes in fees should have been communicated in writing, at least thirty days prior, » Sarah explained. « Did you receive anything like that? »
I shook my head, trying to recall any such communication. « No, nothing. Not a letter, not an email, » I replied, hope flickering to life.
« Then we might have a case, » Sarah continued, her confidence infectious. « I can help you draft a response, challenging the fees based on this oversight. »
Gratitude flooded through me. « Thank you, Sarah. I don’t know what I would have done without you. »
« Don’t mention it, » she smiled. « We’ll get this sorted. Just hang in there. »
As we worked through the response, I felt the weight that had settled over me begin to lift. It wasn’t over, but at least I wasn’t alone in the fight. With Sarah’s help, I had a chance—a small one, but a chance nonetheless.
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