When Kindness Said What Words Never Could

An elderly woman—well into her eighties—stood in line ahead of me, clutching a small box of cereal and a carton of milk.

Her body looked fragile, as if even standing upright required effort. She leaned heavily against the counter, catching her breath. I held only a can of soda.

She turned, noticed my single item, and smiled.
“Go ahead of …

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